Northline Analytics2025

Cutting SaaS onboarding time from days to minutes

Product UX + Next.js rebuild for a B2B analytics platform.

-61%

Time-to-value

+34%

Activation rate

-28%

Support tickets

Cutting SaaS onboarding time from days to minutes

The Challenge

New accounts stalled in a 14-step setup wizard. Mobile was an afterthought and admin roles collided with viewer permissions.

Our Strategy & Solution

Aepora mapped jobs-to-be-done, shipped a 4-step guided setup, and rebuilt the app shell in Next.js with clear permission models and progressive disclosure.

Key Quantifiable Outcomes

Median time-to-first-dashboard dropped from 2.1 days to under 50 minutes.
Self-serve activation rose 34% in the first quarter post-launch.
Support volume on “how do I invite my team?” fell sharply.

"Aepora treated onboarding like a product, not a brochure. Our activation curve actually moved."
Product lead
Northline Analytics

Project Scope & Deliverables

UX research & flows
Design system
Next.js app shell
Instrumentation plan

Need similar results for your business?

Talk to our Dublin strategy team today for a custom project quote.

REQUEST CONSULTATION